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Programme Coordinator

Package Description

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards 
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Job Introduction

Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 60 years history in the space sector, Serco is well placed to contribute to national strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

On behalf of our client in the United Arab Emirates, we are looking for a skilled Programme Coordinator to join our organisation in Abu Dhabi, in the United Arab Emirates. This remarkable role offers a unique opportunity to work on several exciting projects in the region.

The ideal candidate should be Highly organised and methodical in approach to work. Motivated and flexible to work in a time-sensitive environment. Has understanding of training and education. An individual with strong organisational skills, detail oriented, and the ability to handle multiple priorities. Has the ability to maintain confidentiality in handling highly sensitive, confidential and non-routine information

The hiring for this position is subject to contract award.

Main Responsibilities

Key Accountabilities

  • Support the Programme Management in the coordination of all aspects of the programme.
  • Administer meeting invitations, response agendas and input papers, minutes taking, maintenance of action registers.
  • Preparation and coordination of administration materials.
  • Lead tasks related to configuration and documentation management.
  • Assist the Programme Management in chasing up returns and inputs to reports.
  • Coordinate with all concerned parties to ensure an efficient level of general office support activities – e.g. filing, diary keeping, stationery, meeting/training venue management.
  • Maintain soft copies of standard templates and formats to facilitate consistent and efficient documentation.
  • Create and maintain an efficient filing system.
  • Ensure that written correspondence and internal letters are distributed to the concern department/people.
  • Assist in preparation of presentations, proofreading/formatting documents, and assisting with correspondence, memos, charts, tables, graphs, plans, etc.
  • Support the agenda and organisation of meetings and project reviews and manage the review item system.
  • Assist in the preparation of project audits.
  • Liaise with industrial partner’s administrative or CADM officers for exchanging data and resolving administration, documentation, and configuration related issues.
  • Perform and carry out any other duties as instructed/directed by the client Programme Manager.


Successful Candidate

Specific Requirement

  • Bachelor’s Degree holder or high-level diploma in post-secondary education.
  • A minimum of 3 years, preferably 5 years of experience, as an Administrator.
  • Excellent communication, planning and influencing skills in liaison with the Programme team and external parties, including client’s staff.
  • Excellent level of English comprehension, spoken and writing skills and in numeracy skills required to take minutes, prepare, edit, proofread letters, reports, etc.
  • Arabic and/or Multilingual (Desirable)
  • Excellent capability in Microsoft Office, particularly in Word, Excel and Project and ability to learn new software-based applications.



About the Company

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.


We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team


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