Job Introduction
Serco has made significant contributions at ESA's European Space Operations Centre (ESOC) in Darmstadt, supporting a wide range of space missions and projects. Serco provides essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft operations, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector, ensuring successful mission outcomes and advancing space exploration.
On behalf of our client, ESOC, we are looking for a skilled Service Design Architect join our team distributed over the ESOC site, in Germany.
Main Responsibilities
As Service Design Architect you will concentrate your activities on the following:
- Work closely with client stakeholders to maintain an overview of their IT landscape. Understand the big picture and be able to use this knowledge to design new architectures.
- Analyse the business requirements & constrains originating from the customer and IT operations.
- Develop and maintain architecture strategies and technical roadmaps.
- Define solution designs.
- Define and manage projects that implement solutions by engaging with supplier teams, business stakeholders and external vendors.
- Prepare project briefs.
- Develop implementation and roll-out strategies, while managing the balance between delivery and risk.
- Review and approve technical documents produced by engineers and supplier teams.
- Expand your network with partners and 3rd Party providers and use this network to stimulate decision-making and problem solving.
- Follow new technology products and trends in order to incorporate them into potential solutions.
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
- Enterprise Storage and Backup architectures.
- Software Defined Storage (Red Hat Ceph).
- Public Cloud Storage (e.g. AWS S3, EFS, EBS).
- Storage integration with containers (K8s, Rook, VMware CSE).
- SQL and NoSQL database technologies and DBaaS solutions: MySQL, MariaDB.
- Platforms for Big Data Analytics (Hadoop, Spark).
In addition:
- Knowledge of modern NoSQL solution like InfluxDB, TimescaleDB, MongoDB is not required but it would be an asset.
- Domain knowledge in Space systems or satellite operations will help in understanding our client, but is not essential.
- familiar with ITIL Service Management Processes and Project Management techniques required, certification a plus.
- Excellent command of English (written/spoken).
- Experience and confidence in writing technical documentation, presenting to various stakeholders (management, users, IT Engineers, M&O).
- Team player and used to take ownership and accountability for projects and activities.
On Offer:
- Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing
- Hybrid working model
- 30% subvention on Deutschland ticket
- Gym membership discount
- Participation in pension and health scheme
- 30 days of holiday
About the Company
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
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