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Management System Support (Knowledge and Quality)

Please Note: The application deadline for this job has now passed.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Company events

 Access to training 

• Access to the sport and social recreational facilities at ESTEC Escape Recreation Centre

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.

Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Serco's expertise in spacecraft management, ground systems and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector.

We are looking for a Management System Support (Knowledge and Quality)  to join our team on site at our client, the European Space Agengy ESA-ESTEC in the Nertherlands, Noordwijk.

Main Responsibilities

  • Provide management support to ensure efficient operations of knowledge and quality systems within the organization.
  • Oversee the development and implementation of management system procedures, ensuring compliance with industry standards.
  • Assist in quality control processes, ensuring all documentation is accurately maintained and meets the required standards.
  • Work closely with various departments to manage and improve knowledge-sharing frameworks and practices.
  • Conduct regular audits and reviews of management processes to ensure continuous improvement.

Successful Candidate

  • Minimum Education: Bachelor’s degree or equivalent with relevant experience.
  • Experience: Demonstrated experience in management systems, knowledge-sharing platforms, and quality assurance processes.
  • Competences:
  • Strong analytical and organizational skills with attention to detail.
  • Experience with quality control processes and standards (e.g., ISO certifications).
  • Ability to collaborate with various stakeholders to improve knowledge management.
  • Familiarity with management systems, audits, and compliance procedures.

ALL CANDIDATES MUST BE EU NATIONALS

About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here

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