Package Description
What we offer if you join our amazing team:
• Competitive Salary
• Corporate Benefits Package
• Company events
• Access to training
• Access to the sport and social recreational facilities at ESTEC Escape Recreation Centre
Job Introduction
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.
We are seeking a Configuration Management Officer to work on our Customers Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world.
Main Responsibilities
As Configuration Management Officer you will concentrate your activities on the following:
- Support the business unit controller or project controller in the definition and maintenance of the project CADM processes and tools, ensuring consistency with applicable standards and requirements. Standardisation between different projects should be promoted.
- Support the business unit controller or project controller in the establishment and maintenance of the project CADM plans and monitor that CADM performances are met (together with the Product Assurance Managers and Project Controllers).
- Support the business unit controller or project controller in case of audit requests.
- Coordinate with the ESA corporate IT regarding the set-up of the relevant information management tools (e.g. Polaris, SharePoint, MS Teams), planning and scheduling tools (MS Project, etc) and accounting and procurement tools (ESAStar, ESA-P, EROS).
- Support the Directorate Record Officer in their duties.
- Support the internal Management System Audits.
- Support the projects in establishing a clear list of the project baseline requirements and ensure they are entered and maintained in the selected tool.
- Registration and distribution to relevant reviewers of Change Requests, Contract Change Notices, Requests for Deviation/Waivers.
- Prepare the CCB meetings by soliciting the required inputs and follow up resulting actions and disposition of amendments to the contract.
- Act as secretary to CCBs for the disposition of Request for Waiver (RFWs), Request for Deviation (RFDs) and configuration change requests / proposals. Prepare the meeting and follow up disposition of amendments to the contract.
- Provide status data and maintaining a well-structured configuration record system.
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
- Master’s degree or equivalent qualification.
- At least 4 years of previous relevant work experience in a similar role.
- Proficient in MS Office packages.
- Knowledge of ESA Configuration and Documentation Management standards (ECSS) is an advantage.
- Knowledge of ESA administrative and documentation management tools is an advantage.
- Experience with ESA and Earth Observation projects in fields such as Product Assurance, System Engineering and/or Project Control is an advantage.
- Excellent planning and organisation skills and attention to detail.
- Good communication skills and the ability to work both autonomously and as part of a team within the boundaries of assigned tasks and a stringent schedule.
- Initiative, positive attitude and motivation to perform to high standards in a demanding environment.
- Ability to establish and maintain effective working relationships with external parties (e.g. Industry).
- Comfortable with working in a diverse and multinational team environment.
- Proficient in English language, both written and spoken.
- Knowledge of another EU member state language is an asset.
- Candidates must be eligible to work in the EU.
About the Company
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.
About Serco
Serco Europe has operated in the Netherlands and Spain over the past 30 years, mainly in the field of Space. Serco Netherlands and Spain have a long history of partnership and trust with the European Space Agency (ESA).
In both countries, Serco is proud to deliver the highest calibre of people and services at ESTEC (ESA’s technology and engineering hub) and ESAC (ESA’s Astronomy and Science centre).
At the heart of its business, Serco Netherlands and Spain source, train, care and support employees, enabling them to better pursue their dreams of working in the Space industry in excelling in the delivery of essential public services.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important:
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
For more information on how the personal data in your application is process, please see the link Data Protection policy here.