Vacancies

Configuration Management Engineer

Job Introduction

Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Serco's expertise in spacecraft management, ground systems and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector.

On behalf of our client, the European Space Agency, we are looking for a skilled Configuration Management Engineer to join our team distributed over the ESA-ESTEC site, in the Netherlands.

Main Responsibilities

As Configuration Management Engineer you will concentrate your activities on the following:

Product Configuration support:

Analyse and contribute to the specification of relevant processes for Segment and System CI identification, verification and control in support of NAV engineering activities.
Support implementation and maintain programmatic, contractual and technical baselines.
Contribute to the generation of product documents such as Product Tree, CIDL, BCL, CSAR and CSR (Configuration Status Report).
Follow-up and document product configuration evolutions from as-contracted, as-designed, as-developed, as delivered, as-deployed, as-installed to as-operated,
Perform configuration audits, inspections and CI identification.
Configure, operate, report from and improve CM databases.

Project Change Control support:

Prepare and follow-up as secretary of an entrusted Configuration Control Board (CCB) including improvement of the CCB Terms of Reference,
Support processing and disposition of CCB documents for review and approval including improvement of the relevant DMPs (Document Management Plan).
Provide status data and maintaining a well-structured record system for relevant CM processes and transactions.
Contribute to or maintain entrusted project documentation such as BRN (Baseline Release Note), CISL, DRL and DRDs where requested.
Support preparation formal CM requirements for inclusion in industrial contracts.

Review support:

Support technical and non-technical project reviews by managing the relevant documentation in tools and provide product CM expertise.
Register, distribute and archive documents, as well as provide of reproductions of documents and media.
Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database.
Generate and maintain the documentation and configuration tracking lists.
Support the management of the User Account List to the Directorate‘s servers and services.

Documentation Handling and other support tasks:

Support users for entering and retrieving documents from various Documentation and Configuration Management related server systems (internally and externally).
Liaise with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues.
Support to analysis of CM related KPIs for internal and external activities including monitoring of application and maturity of configuration control methods, procedures and standards including identification of improvements.
Support to the Directorate Document & Records Officer (DDRO) in discharging relevant functions.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

Master in Engineering or equivalent university degree from a recognised Institution of secondary studies.
At least 4 years of relevant experience in Configuration Management.
Office productivity: PC (desktop, laptops), mainly in a MS Windows based application environment such as Office 365, in particular good knowledge in MS Excel.
Expertise in applying and configuring at least one PLM, asset management or CM process relevant tool such as Windchill, Jira, SAP, Eclipse, Hardcat, WAND, ClearCase/ClearQuest.
Expertise in applying at least two CM process relevant standards such as ECSS-M-ST-40C, NASA IVV-10, CM-II-100, ITIL, SAE EIA-649, DOD-STD, MIL-STD, ISO 10007, IEEE, Std-828, SEI-CMMI.
Knowledge of industrial product data representation such as ISO 10303.
High level of autonomy and pro-activeness.
Excellent communication skills and professional maturity that is required to carry out complex tasks and high level of responsibility.
Eligibility to national personal security clearance relevant to ESA NAV programmes.
Availability for occasional duty travel.
Comfortable with working in a diverse and multinational team environment.
Proficient in the English language, both written and spoken.
Knowledge of another EU member state language is an asset.
Candidates must be eligible to work in the EU.

On offer

Flexible working policy (hybrid working)
Comprehensive and competitive benefits plan
A range of wellness activities and employee assistance programs
Casual dress code

Relocation:

The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.

Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.

DE&I

Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.

About the Company

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.

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